WhizzWorks

Mobile apps

A mobile app for your restaurant

Own your ordering, keep your regulars close, and stop handing a third of every order to a delivery marketplace, with an app that fits the way your kitchen already runs.

More orders that skip the marketplace fee
Regulars who reorder without thinking about it
A direct line to your customers you actually own
Fewer no-shows and a smoother front of house

Every order that comes through a delivery marketplace costs you twice. You pay a commission that often runs from twenty to thirty percent, and you never learn who the customer was. The app keeps the relationship. You make the food, take the hit on the margin, and the customer belongs to a platform that can point them at the place next door tomorrow.

A restaurant app is how you take that relationship back. Not a vanity download nobody opens twice, but a direct channel to the people who already love your place: ordering you own, a reason for regulars to come back, and a way to fill a slow night without paying to be seen.

Be honest about whether you need one yet

Most restaurants do not need an app on day one. They need a website that loads fast on a phone, shows the menu without a PDF, and puts an order or a reservation one tap away. If that is missing, fix that first. An app on top of a slow, confusing web presence solves nothing.

An app earns its place when two things are true. People come back often, and you have a base of regulars worth rewarding. A neighborhood café people visit three mornings a week is a perfect fit. A special-occasion restaurant someone books twice a year is usually not. We will tell you which one you are before you spend a cent, because the wrong tool quietly wastes your money for a year.

When the frequency and the loyalty are there, an app stops being a novelty and starts paying for itself.

Ordering you actually own

The center of a restaurant app is ordering that belongs to you. A customer opens the app, sees your real menu, places a pickup or delivery order, and pays. No commission skimmed off the top. No customer record handed to a marketplace.

Two things make people use it instead of the marketplace habit:

  • Reorder-the-usual. Your regulars order the same handful of things. The app remembers, and reordering takes two taps instead of rebuilding the cart every time.
  • A reason it is worth it. Loyalty points, a members-only price, or a free item after the tenth order. A small, honest reward for cutting the middleman out is enough to change where someone taps.

This is not about abandoning the marketplaces. They are good at reach, and new customers will keep finding you there. The app is for the people who already know you and would happily order direct if you made it the easy choice.

Loyalty that fits how people return

Loyalty programs fail when they are generic. A points scheme bolted onto a place nobody visits twice is wasted effort. The version that works is built around how your customers actually come back to you.

That might be a digital punch card for the lunch crowd, a members-only Tuesday price to fill your quietest night, or early access to a seasonal menu for the people who care most. We design the mechanic around your real traffic, not a template, and we make redeeming it feel like a perk rather than a chore.

Reservations, waitlist, and a quiet line to your regulars

For table-service restaurants, the app handles booking and the waitlist too. A customer reserves, joins the waitlist remotely, and gets a text when the table is ready, which keeps your host stand calmer and cuts the no-shows that come from a forgotten booking.

Then there is push. A quiet Tuesday, a new menu, a one-night event: you reach the people who already opted in, on their phone, without paying a platform to show your own post to your own followers. Used sparingly, it is the cheapest full-room tool you have. Used too often, people mute you, so we help you set a cadence that earns opens instead of burning them.

Built to fit the tools you already run

You already run a POS and an ordering setup, often something like Toast or Square. We are not here to tear that out. We build the app to fit it, so orders land in the system your kitchen already watches and you are not training anyone on a second screen.

We integrate with what works and replace only what is genuinely in your way. The menu syncs from the place you already maintain it where that is possible, so a price change or a sold-out special is one edit, not two. The codebase is small, documented, and yours, so you are never locked into us to change a word.

As a real proof of how we think about this, we built a homepage prototype for The Griffon, a local pub. We put the full menu on the page itself, no downloaded PDF, with direct links to order and to buy a gift card. The point was simple: get the customer from curiosity to action without friction and without a marketplace in the middle. The same instinct drives the apps we build.

How we work

We are a principal-led practice, which means the person who scopes your app is the person accountable for shipping it. We build a working, clickable prototype before you pay for the full build, so you can hold the thing and judge it for yourself instead of trusting a slide deck. Then we price the real version as a fixed scope and leave you with software you own and can inspect.

If an app is right for your restaurant, we will build you one your regulars actually open. If a fast website with good ordering links is the smarter move right now, we will tell you that and build that instead. Either way, you end up with the right tool, not the expensive one.

What you get
Ordering you ownPickup and delivery your customers place directly with you, not through a marketplace taking a cut. The order, the customer, and the relationship stay yours.
Loyalty and reorder-the-usualRegulars save their favorites and reorder in two taps. Points, a punch card, or a members-only price, built around how people actually return to you.
Reservations and waitlistBook a table, join the waitlist, and get a text when it is ready. Connected to the booking system you already use rather than replacing it.
Push for specials and eventsA quiet Tuesday, a new seasonal menu, a live music night. Reach the people who already love your place without paying to boost a post.
Questions, answered
Will this replace our POS and online ordering?
No. You almost certainly already run a POS and an ordering setup, often something like Toast or Square, and we build to fit it, not rip it out. The app sends orders into the system your kitchen already watches, so nobody is juggling a second screen. We integrate with what works and replace only what is genuinely holding you back.
Do we even need an app, or is a website enough?
For a lot of restaurants, a fast website with clear ordering and reservation links is enough, and we will say so before you spend on an app. An app earns its place when people come back often and you have a real base of regulars worth rewarding. If you are not there yet, we will point you at the website first.
How do delivery marketplaces fit in?
Marketplaces are good at reach and discovery, and they typically take a commission in the range of twenty to thirty percent per order. Your own app is for the customers who already know you and would happily order direct if it were easy. Most restaurants keep both: marketplaces to be found, a direct channel to keep the regulars and the margin.
We change our menu and prices often. Is that a problem?
No. You update the menu through a simple admin your staff controls, no developer needed for a price change or a sold-out item. Where it makes sense, we sync the menu from the system you already maintain so you are editing in one place, not two.